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IT Support Services Feedback

Provide Feedback for our IT Support Services
If this relates to a specific request please let us know the reference number (SER, INC or TSK number)
(This question is mandatory)
Request Experience
Overall how would you rate the service you have been given for this request
Please provide comment on why you rated the service as you did for this request
If you have the time please let us know your opinion to the following:
The central IT Help Desk staff answer my calls in a timely and professional manner.
The on-site support staff action my requests in a timely and professional manner
How would you rate the University’s services and systems?
How reliable are the University’s IT systems?
The information on the University website about IT services is accurate and useful
Would you like to make any additional comments including suggestions for improvement?
Please provide an email address if you are happy to be contacted for further information about your feedback